When you suffer a serious injury on someone else's property in Queens, you need more than generic legal advice. You need a Queens premises liability lawyer with decades of experience handling property injury cases in Flushing, Astoria, Jamaica, and across the borough. At The Orlow Firm, our attorneys have fought for injured Queens residents for over 40 years. We have recovered millions of dollars for clients hurt by dangerous property conditions.
Call (646) 647-3398 for a free consultation | Se Habla Espanol
What's in this video?
The attorneys at The Orlow Firm discuss the wide range of premises liability cases they have handled during their decades of practice in Queens and New York City.
Premises liability is not a single law. It is a framework of New York statutes, city codes, and court decisions. These rules determine when a property owner, landlord, or business operator must pay you for injuries caused by dangerous conditions on their property. They form the foundation of every premises liability claim.
Under New York law, property owners owe different duties of care depending on who is on their property. An invitee, such as a customer in a store or a tenant in a building, is owed the highest duty. The owner must keep the property in a reasonably safe condition and warn of known hazards. A licensee, such as a social guest, is owed a duty to warn of hidden dangers the owner knows about. Even trespassers are protected from intentional harm and certain hidden, man-made hazards.
NYC Administrative Code Section 7-210 matters greatly for Queens residents. Since 2003, adjacent property owners, not the City, are liable for sidewalk defects. This is a non-delegable duty. Property owners cannot shift blame to tenants, management companies, or contractors. The exception applies to owner-occupied one-, two-, or three-family homes used only as residences.
New York Real Property Law Section 235-b gives tenants an added layer of protection. Every residential lease in New York includes an implied warranty of habitability. The landlord guarantees that the premises are fit for human habitation. The property must be free from conditions that are dangerous or harmful to life, health, or safety. This warranty cannot be waived.
New York also follows pure comparative negligence under CPLR Section 1411. Even if you share some fault for your injury, your recovery is reduced by your share of fault but never eliminated. If a jury finds you 20% at fault, you still recover 80% of your damages.
What's in this video?
The Orlow Firm attorneys explain the limits of landowner responsibility in New York City premises liability cases and what property owners can and cannot be held accountable for.
Steven Orlow, Founder of The Orlow Firm, brings unique insight to these cases. As former Counsel to the Queens County Executive and former NYC Council Member-At-Large for Queens County, he understands how municipal liability and prior notice requirements work from the inside.
Types of Premises Liability Cases in Queens
Premises liability covers a wide range of dangerous property conditions. Our firm handles cases involving:
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Types of Premises Liability Cases:
- Sidewalk Trip-and-Fall -- Section 7-210 liability
- Slip-and-Fall -- Wet or icy surfaces
- Building Code Violations -- Structural defects
- Elevator and Escalator -- Mechanical failures
- Negligent Security -- Assaults, robberies
- Defective Stairs -- Broken steps, handrails
- Falling Objects -- Debris, loose facades
- Pool and Recreation -- Drowning, slip hazards
- Dog Bites on Property -- Known dangerous animals
The Orlow Firm has handled all of these case types across Queens for over 40 years. Call (646) 647-3398 to discuss your case.
Sidewalk Trip-and-Fall Accidents
Queens's aging sidewalk infrastructure creates widespread hazards for pedestrians. Property owners are liable for sidewalk defects under Section 7-210. Our analysis of NYC 311 data shows Queens had 8,244 sidewalk condition complaints in 2024 alone, a 28% increase over 2023.
Slip-and-Fall on Wet or Icy Surfaces
Winter ice, roof leaks, and wet floors in stores are common causes of serious fall injuries in Queens. Slip and fall premises cases in neighborhoods with older residential buildings are especially common due to water intrusion and ice buildup.
Building Code Violations and Structural Defects
Collapsed ceilings, broken stairs, defective railings, and falling plaster are frequent in Queens's pre-war housing stock. Buildings built before modern codes in neighborhoods like Astoria, Ridgewood, and Jackson Heights carry higher risk.
Elevator and Escalator Accidents
Growing high-rise corridors in Long Island City and Flushing have made elevator and escalator injuries more common. Our firm secured a $2,875,000 recovery for a legally blind man who fell 16 feet into an open elevator shaft, suffering back and heel injuries. Prior results do not guarantee a similar outcome.
Negligent Security
Assaults, robberies, and sexual assaults in buildings with broken locks, missing cameras, or poor lighting give rise to negligent security claims. Large apartment complexes and NYCHA properties in Queens are common settings.
Defective Stairs and Walkways
Broken steps, missing handrails, and uneven surfaces in apartment buildings, subway stations, and commercial properties cause a large number of premises injuries in Queens.
Falling Objects and Debris
Construction debris, loose facade bricks, and unsecured items from retail shelving can cause severe injuries. Our firm recovered $900,000 for an undocumented delivery man struck by falling facade bricks, requiring neck surgery. This case shows our commitment to serving all Queens residents regardless of immigration status. Prior results do not guarantee a similar outcome.
Swimming Pool and Recreation Accidents
Queens parks, apartment complexes, and public facilities present drowning risks and slip-and-fall hazards around pool and recreation areas.
Dog Bites on Property
Property owners may be held liable when they know a tenant's dog is dangerous and fail to take protective measures.
Queens Sidewalk and Property Hazard Data
No other law firm publishes Queens-specific data on the scale of property hazards across the borough. Our analysis of NYC 311 Service Request records reveals the scope of the problem.
Our analysis of NYC 311 data found that Queens generated 55,293 total premises-related complaints in 2024, more than any other borough. These included street conditions (25,840), damaged trees (12,657), street light conditions (8,552), and sidewalk conditions (8,244).
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Queens 311 Premises-Related Complaints (2024):
- Street Conditions: 25,840
- Damaged Trees: 12,657
- Street Light Conditions: 8,552
- Sidewalk Conditions: 8,244
- Total: 55,293 complaints
Sidewalk complaints surged 28% from 6,462 in 2023 to 8,244 in 2024. Queens leads NYC in street condition complaints at 36.4% of the citywide total.
Source: NYC Open Data, 311 Service Requests (2024)
Queens leads New York City in street condition complaints at 36.4% of the citywide total and damaged tree complaints at 39.8%. Queens ranks second only to Brooklyn in sidewalk complaints at 32.8%.
Sidewalk complaints in Queens surged 28% from 6,462 in 2023 to 8,244 in 2024, and the 2025 pace suggests the upward trend continues. Broken sidewalks and sidewalk violations account for 83.2% of all Queens sidewalk complaints. Sidewalk Violation makes up 51.7% and Broken Sidewalk makes up 31.5%.
Queens Neighborhood Hotspots
Astoria zip code 11106 is Queens's top sidewalk complaint hotspot with 633 complaints in 2024, a 722% increase from 77 in 2020. The broader Astoria neighborhood (11102, 11103, 11105, 11106 combined) filed 1,223 sidewalk complaints. Other major hotspots include the South Queens cluster of Howard Beach, Ozone Park, Richmond Hill, and South Ozone Park (917 complaints), Jamaica (592), Northeast Queens (718), Fresh Meadows and Hillcrest (575), and Flushing (363).
Community Board 1 (Astoria/Long Island City) filed the most sidewalk complaints at 1,397 in 2024, nearly double the next-highest board.
Of the 25,840 street condition complaints in Queens in 2024, 15,889 (61.5%) were about potholes. Cave-ins were second at 3,780 (14.6%).
Why 311 Data Matters for Premises Cases
311 complaints establish prior notice. When a property owner or the City has received complaints about a hazardous condition and fails to repair it, that history strengthens premises liability claims. Repeated reports of a broken sidewalk or damaged stairway are powerful evidence that the owner knew about the danger.
The Orlow Firm's main office is at 71-18 Main Street, Queens, NY 11367. This puts us in the heart of the Fresh Meadows/Hillcrest area, one of the top sidewalk complaint neighborhoods. Adam Orlow served as President of the Queens County Bar Association, giving him deep familiarity with Queens courts and the neighborhoods where these hazards persist.
Important: 311 complaints measure reported conditions, not confirmed injuries. These figures should not be equated with injury counts.
Proving Your Premises Liability Claim in Queens
Winning a premises liability case requires proving four elements: duty of care, breach of that duty, a link between the breach and your injuries, and measurable damages. The most contested element in Queens premises cases is notice. You must prove the property owner knew or should have known about the dangerous condition.
Actual Notice vs. Constructive Notice
Actual notice means the property owner directly knew about the hazard through a tenant complaint, a prior incident, or a maintenance report. Constructive notice means the condition existed long enough that a reasonable property owner would have found and fixed it. NYC 311 complaint records, building violation histories, and prior incident reports are critical for proving notice.
Evidence to Preserve
Photograph and video the hazardous condition, the area around it, any warning signs or lack of signs, and your injuries. Include timestamps. Collect witness contact information. Request a copy of the incident report from the property owner or building management. Keep the clothing and footwear you were wearing. Insurers may argue your shoes contributed to the fall.
Request surveillance footage right away. Many businesses overwrite security footage within 24 to 72 hours. A written preservation letter from your attorney can prevent this critical evidence from being lost.
Building Violation Records
NYC Department of Buildings and HPD violation records are public and searchable. Prior violations for the same condition are powerful evidence of both the hazard and the owner's knowledge of it. Examples include broken stairs, missing handrails, or water infiltration.
Weather and Maintenance Records
For ice and snow cases, weather records can prove when precipitation occurred. NYC Administrative Code Section 16-123 requires property owners to clear snow and ice from abutting sidewalks within four hours after snowfall stops (between 7 a.m. and 9 p.m.).
What's in this video?
The Orlow Firm attorneys explain the key factors that determine the strength and value of a premises liability case, including evidence, notice, and liability.
NYC Administrative Code Section 7-210: Sidewalk Liability in Queens
Sidewalk falls are the most common premises liability case type in Queens. Section 7-210 is the law that defines responsibility.
Before Local Law 49 took effect on September 14, 2003, the City of New York was responsible for sidewalk defects. Since then, liability shifted to adjacent property owners. Under Section 7-210, property owners next to any sidewalk must keep it in reasonably safe condition. They are liable for injury caused by failure to do so.
This is a non-delegable duty. Property owners cannot escape liability by blaming tenants, management companies, or snow removal contractors. The duty rests squarely on the property owner.
The one- to three-family home exception protects owner-occupied residential properties of one, two, or three families used only for residential purposes. For those properties, the City retains responsibility. Curbs are also the City's responsibility, not the adjacent property owner's.
"Failure to maintain" includes failure to install, construct, reconstruct, repave, repair, or replace defective sidewalk flags. It also includes failure to remove snow, ice, dirt, or other material.
Our analysis of NYC 311 data shows the Queens neighborhoods most affected by sidewalk hazards: Astoria (1,223 complaints in 2024), South Queens (917), Northeast Queens (718), Jamaica (592), and Fresh Meadows/Hillcrest (575). Our firm's location in Queens means our staff can visit sidewalk defect sites quickly to document conditions before repairs are made.
Government Property Claims: The 90-Day Notice Requirement
If your premises liability injury occurred on government property in Queens, you face a much shorter timeline for filing your claim. Government property includes public parks, NYCHA housing developments, subway stations, schools, and city-owned buildings.
Under General Municipal Law Section 50-e, you must file a written notice of claim within 90 days of your injury. The statute of limitations for personal injury against a government entity is just one year and 90 days. For injuries on private property under CPLR 214, the deadline is three years.
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Filing Deadlines: Private vs. Government Property
| Requirement | Private Property | Government Property | |---|---|---| | Notice of Claim | Not required | Required within 90 days | | Statute of Limitations | 3 years (CPLR 214) | 1 year and 90 days | | 50-h Hearing | No | Yes, mandatory deposition-like exam | | Where to File | Direct lawsuit in state court | Comptroller, MTA, or school district clerk | | Examples | Stores, apartment buildings, private sidewalks, restaurants | Parks, NYCHA housing, subway stations, schools, city buildings |
Many Queens properties (NYCHA, subway stations, some parking garages) appear private but are government-owned. Call (646) 647-3398 to confirm your filing deadline.
Notices must be filed with the right agency. File with the NYC Comptroller's Office for City claims, the MTA Claims Unit for subway or bus injuries, or the DOE/school district clerk for school injuries. After the notice is filed, the government agency can demand a 50-h hearing, which is a deposition-like examination.
Queens has extensive government-owned property. This includes Flushing Meadows-Corona Park, NYCHA developments such as Astoria Houses, Queensbridge Houses, South Jamaica Houses, and Pomonok Houses, public schools, libraries, and community centers. Many people do not realize that a building or sidewalk is government property. Subway stations, some parking garages, and NYCHA buildings may appear private but still trigger the 90-day notice requirement.
NYC paid $1.04 billion in tort claims in FY 2024, with personal injury claims making up the vast majority of that total, according to the NYC Comptroller's Claims Dashboard.
Steven Orlow's background as former Counsel to the Queens County Executive and former NYC Council Member-At-Large gives our firm a clear understanding of how government claims are processed and resolved.
What's in this video?
The Orlow Firm attorneys discuss the critical time limits that apply to premises liability cases in New York, including the shortened deadlines for claims against government entities.
Compensation in Queens Premises Liability Cases
The compensation available in a premises liability case depends on the severity of your injuries, the clarity of liability, and the evidence of prior notice. Our firm has recovered notable results for clients injured by dangerous property conditions.
Economic Damages
Medical expenses including emergency care, surgery, rehabilitation, and future medical treatment. Lost wages for time missed from work. Reduced earning capacity if your injuries limit your ability to work in the future. Property damage to personal belongings.
Non-Economic Damages
Pain and suffering, emotional distress, loss of enjoyment of life, and disfigurement or scarring. These damages often make up the largest portion of a premises liability recovery.
Wrongful Death Damages
When a premises hazard causes death, surviving family members may recover funeral expenses, loss of financial support, and loss of companionship.
Our Proven Results
$2,875,000 -- Legally blind man fell 16 feet into an open elevator shaft; back and heel injuries
$2,750,000 -- Building worker fell through floor hole; neck and back injuries requiring three surgeries
$1,500,000 -- Fell on badly damaged sidewalk; back and ankle surgery
$900,000 -- Undocumented delivery man struck by falling facade bricks; neck surgery
$800,000 -- Slipped on water from roof leak; neck and back surgery
$700,000 -- Tripped on poorly paved sidewalk; hip fracture surgery
$690,000 -- Tripped on broken step in building; back surgery
Prior results do not guarantee a similar outcome.
According to the CDC, falls are the leading cause of injury death among adults aged 65 and older in the United States, and the third leading cause of unintentional injury death overall. Premises-specific injuries often include broken hips and wrists from falls, especially among the elderly. Staircase or elevator falls can cause traumatic brain injuries. Multi-story falls lead to spinal injuries, and assaults in negligent security cases can cause PTSD.
What to Do After a Premises Injury in Queens
Taking the right steps after a premises injury can protect both your health and your legal rights.
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What to Do After a Premises Injury:
- Seek Medical Attention -- Falls can cause hidden concussions, fractures, and soft tissue injuries
- Report the Incident -- Notify property owner or manager; request a written incident report
- Document the Hazard -- Photo and video the dangerous condition, surroundings, and your injuries
- Preserve Clothing and Footwear -- Insurers may argue your shoes or clothing contributed to the fall
- Request Surveillance Footage -- Many businesses overwrite security footage within 24-72 hours
- File a 311 Complaint -- Creates an official record if the hazard is ongoing
- Do Not Sign Anything -- Recorded statements and early releases can undermine your claim
- Contact a Premises Liability Lawyer -- Call (646) 647-3398 for a free consultation
Government property claims require a notice within 90 days. Complete these steps as soon as possible after your injury. Time is critical for preserving evidence and your claim.
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Seek medical attention right away. Even if injuries seem minor, falls can cause concussions, hairline fractures, and soft tissue injuries that show up later. Go to NYC Health + Hospitals/Elmhurst, NYC Health + Hospitals/Queens in Jamaica, or the nearest emergency room.
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Report the incident. Notify the property owner, building management, or store manager. Request a written copy of the incident report. For government property, document the exact location.
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Document the hazard. Photograph and video the dangerous condition, the area around it, any warning signs or absence of warning signs, and your injuries. Make sure photos include timestamps.
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Preserve your clothing and footwear. Insurance companies often argue that your shoes or clothing contributed to the fall.
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Request surveillance footage. This is time-sensitive. Many businesses overwrite security footage within 24 to 72 hours. Send a written preservation letter or have your attorney do so right away.
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File a 311 complaint. If the hazard is ongoing, such as a broken sidewalk or missing railing, filing a 311 complaint creates an official record.
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Do not sign anything from the property owner or their insurance. Recorded statements and early releases can undermine your claim.
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Contact a Queens premises liability lawyer. Call (646) 647-3398 for a free consultation. We can come to you if you cannot come to our office. Se Habla Espanol.
Frequently Asked Questions About Premises Liability in Queens
How long does a premises liability case take to resolve?
Most premises liability cases in New York take 12 to 36 months to resolve. The timeline depends on injury severity, liability disputes, and whether the case settles or goes to trial. Cases involving government entities may take longer due to the notice of claim process and mandatory 50-h hearings before litigation can proceed.
Can I file a premises liability claim if I was trespassing?
Yes, though your rights are more limited. New York property owners cannot create intentional hazards or hidden traps even for trespassers. Children injured by attractive nuisances like unfenced pools may also have valid claims. However, the duty of care owed to trespassers is much lower than what is owed to invited guests or customers.
What if the property owner fixed the hazard after my injury?
Under New York evidence rules, later repairs made after an accident are generally not admissible to prove negligence. However, they may be admissible for other purposes, such as proving the property owner had control over the condition. Photos taken before repairs are therefore critical evidence.
Can I sue my landlord for a property injury in my own apartment?
Yes. New York's warranty of habitability under Real Property Law Section 235-b requires landlords to keep apartments in safe, livable condition. If your landlord knew about a dangerous condition in your apartment and failed to repair it, you may have a premises liability claim even as a tenant. Common examples include a broken stair, defective railing, or water leak.
Do I need to file a police report after a premises injury?
A police report is not required for most premises injuries, but it can help. Police reports create an official record of the incident and conditions. For injuries on public property, government-maintained areas, or those involving criminal acts like assaults, a police report strengthens your claim and provides key documentation.
What if I slipped on ice and the building claims they hired a snow removal company?
Under NYC Administrative Code Section 7-210, sidewalk maintenance is a non-delegable duty. The property owner stays liable regardless of whether they hired a contractor to remove snow and ice. You may sue both the property owner and the snow removal company, but the owner cannot escape responsibility by delegating the work.
How much does it cost to hire a premises liability attorney in Queens?
The Orlow Firm handles premises liability cases on a contingency fee basis. You pay nothing upfront, and we only collect a fee if we recover compensation for you. Your initial consultation is free. Call (646) 647-3398 to discuss your case with no financial obligation.
Can I sue the City of New York for a sidewalk injury?
In most cases, no. Since Section 7-210 took effect in 2003, the adjacent property owner, not the City, is responsible for sidewalk maintenance. The exception is sidewalks next to owner-occupied one-, two-, or three-family homes used only for residential purposes. For those properties, the City retains liability. You must file a notice of claim within 90 days.
Contact The Orlow Firm Today
If you or a loved one has been injured on someone else's property in Queens, do not face the insurance companies alone. The Orlow Firm has protected injured Queens residents in Flushing, Jamaica, Astoria, Forest Hills, and all of Queens for over 40 years.
Call (646) 647-3398 for a free consultation. We work on contingency. You pay nothing unless we win your case.
Se Habla Espanol | Four NYC office locations | We can come to you
Sources & Official Resources
New York Laws Cited
- CPLR Section 1411 -- Pure Comparative Negligence
- CPLR Section 214 -- Statute of Limitations for Personal Injury
- Real Property Law Section 235-b -- Warranty of Habitability
- General Municipal Law Section 50-e -- Notice of Claim
NYC Laws Cited
- NYC Administrative Code Section 7-210 -- Sidewalk Liability
- NYC Administrative Code Section 16-123 -- Snow and Ice Removal from Sidewalks
Statistics Sources
- NYC 311 Service Requests -- Open Data (dataset erm2-nwe9)
- NYC Comptroller Claims Dashboard -- FY 2024 Tort Claims Data
Helpful Resources
Data Methodology Borough and neighborhood breakdowns were calculated by The Orlow Firm's research team from publicly available NYC Open Data records. NYC 311 Service Requests (NYC 311, 2020-2025) data is published at the address and neighborhood level. We aggregated these records to produce the Queens-specific statistics cited above, as city agencies do not publish pre-calculated borough-level breakdowns for all metrics.










