Skip to main content

Top Causes of Elevator Accidents and Lawsuits

Call Now to Request a Free Consultation (646) 647-3398

The Following People Contributed to This Page

Loyda Gomez
Written byLoyda GomezParalegal & Office ManagerB.A.Sc., Political Science & Government, John Jay College of Criminal Justice (CUNY), 22+ years at The Orlow Firm, Bilingual: English and Spanish

Updated: May 10, 2026 · 4 min read

With adequate repair and maintenance, elevators provide a fairly safe means of transport. Accidents do occur however, claiming about 30 lives per year and injuring 17,000. Occasionally, an elevator may stop before reaching the proper level between floors. It may suddenly start, stop, or speed up. Doors may fail to open, or close too quickly. The elevator may fail to arrive, even though its outer doors open. Generator or cable failure may result in elevator malfunction. Or, most deadly of all, people may fall into an open elevator shaft. Elevator accidents arise from a variety of causes. The major ones are: Mis-leveling: The most common reason for elevator lawsuits occurs when the elevator fails to come to a stop that is level with the hallway floor. Mis-leveling more often occurs in brake-controlled elevators found in apartment houses built between 1930 and 1960. Hydraulic elevators do not rely on a brake for stopping, although mis-leveling can still occur due to problems with valve leakage or low oil conditions. Successful plaintiffs in a mis-leveling lawsuit must be able to show repeated problems with mis-leveling requiring multiple repairs and possibly violations based on brake or leveling citations. Defective Sliding Doors: The second most common type of elevator lawsuit results when a passenger is struck and injured by a closing elevator door. This kind of accident more often takes place on elevators with car and hallway doors of the sliding type. Door strikes most commonly occur when door protective devices (electric eyes, safety edges and detector edges) have malfunctioned or have defects. In addition, doors improperly adjusted as to closing speed and closing force may strike and injure passengers. In older apartment houses, elevators with swing type outer doors can cause crushing injuries to fingers and hands from doors closing too rapidly. Over-Speed: In this third most common cause of elevator litigation, passengers may suffer serious injuries to the lumbar or cervical spine, ankles, knees and other body parts. These injuries occur when passengers are thrown to the floor or against the cab wall due to an elevator moving at excessive speed. Counterweights malfunction, or control systems fail to detect and correct over-speed conditions or stop the elevator. In a New York City Penn Plaza building, an elevator traveled from the 46 th floor to the basement, impacting at about 1,000 feet per minute. The passengers sustained high speed impact injuries to their legs and knees, resulting in a $4 million settlement paid by the elevator contractor. Falls into Shaftways: This category of elevator accident gives rise to the most severe injuries and the greatest number of fatalities. The most common causes of falls into elevator shafts are inoperable or defective door interlocks, passengers exiting elevators stopped more than three feet from a landing, elevator surfing, illegally opening a shaftway door, and removal of passengers from a stalled elevator by untrained personnel. These cases require a careful determination as to whether the accident arose from mechanical malfunction or whether the actions of the victim and other parties contributed to the injuries sustained. Other Causes of Elevator Accidents: A more uncommon category of elevator accidents involves electrocution or shock caused by improper wiring performed by either the elevator contractor or an outside electrician. Elevator personnel and building staff may also suffer amputations or crushing injuries while operating in unsafe work areas. Even rarer is drowning or near-drowning when elevators become trapped below street level during a fire (while emergency sprinklers or hoses are operating) or water main break. Finally, multiple failures allowing an elevator to move with its doors open may expose passengers to amputations and decapitations when they attempt to exit a moving elevator. This list of elevator accident causes is not all-inclusive. You or a loved one may have suffered injury due to a more uncommon type of elevator malfunction or incident. Although elevator accidents are relatively rare, they can cause severe injury and even death. If you have been hurt in an elevator accident, contact the Orlow firm for a thorough assessment of your possible legal remedies.

Sources & Official Resources

Federal Safety Data

Elevator Safety Standards

The Following People Contributed to This Page

Loyda Gomez
Written byParalegal & Office ManagerB.A.Sc., Political Science & Government, John Jay College of Criminal Justice (CUNY), 22+ years at The Orlow Firm, Bilingual: English and Spanish

Related Articles

Premises Liability

Airbnb: When a home becomes a hotel

The new frontier of the sharing economy brings many rewards and much confusion. By making their cars or their homes available for others to use, people benefit financially while offering convenient,...

Read More

The Orlow Firm’s Results

Notable settlements and verdicts for our clients

$5,000,000

Infant Lead Poisoning - Foster Home

Infant placed in foster home with lead paint developed extremely elevated blood lead levels causing neurological problems.

Lead Poisoning
1 of 14

Prior results do not guarantee a similar outcome.

Customer reviews on Google

4.9 rating of 58 reviews
Payton Hutchinson

Payton Hutchinson

a month ago

All my homies love brian and adam! 10/10 recommend for an amazing turnout on your case

Andrew Gantman

Andrew Gantman

3 months ago

Brian and his team made The whole process very easy This is the only law firm I will use

Aiaja Blackwell

Aiaja Blackwell

3 months ago

This Law Firm is 10/10! The staff and most of all the attorney Brian Orlow was very nice, sweet and amazing to work with. They answered all of my questions and handled me with respect and care! If you’re looking for a la…

Maegan Ratliff (maedwellness)

Maegan Ratliff (maedwellness)

a year ago

This firm is top! Everyone is professional, and they actually care. It is a rare combination, but The Orlow Firm has managed to achieve it. They made all the potentially difficult moments easy, and they were always direc…

Michael Foster

Michael Foster

a year ago

They provided me with excellent service.

Christa

Christa

2 years ago

Brian was very helpful when my partner and I got into an accident. He not only guided us through the legal proceedings of the case, but he assisted in referring me to a convenient physical therapist in my area. Accidents…

Miguel Alava

Miguel Alava

2 years ago

The Orlow Firm is the Greatest, most professional law firm in all of New York City and the World. Brian really cares about his clients. He still sends me Birthday Cards yearly after my first case which was 10 years ago…

Kamal Ali

Kamal Ali

2 years ago

Great job. Appreciate your help. Thanks...

matt spiller

matt spiller

2 years ago

Very Professional office , reached a very nice settlement in a short period of time , kept me in the loop during the process. Would highly recommend .

Mirely Nunez

Mirely Nunez

2 years ago

"The process was so easy and the outcome awesome!"

Amira Givens

Amira Givens

2 years ago

This law firm took the time to help me When no one else would . I’m so grateful to them . I recommend them to everyone.

Nichelle B

Nichelle B

3 years ago

Brain was amazing from the start. The process was so easy and the outcome awesome! I had two cases at one time and he handled both. You will be happy to use this office. Professional and curious through and through.

Tanisha Stewart

Tanisha Stewart

3 years ago

So far The Orlow Firm had been the best. On top of everything thing. Thank you for working with me.

DiAnitap. M

DiAnitap. M

3 years ago

Muy excelentes abogados

John Hage

John Hage

5 years ago

Yes I was very impressed with the professionalism and the quality of work done by the Orlow law firm. Especially thanks to Brian and his brother for all the hard work.

David Wilson

David Wilson

8 years ago

I was involved in an accident that left me injured. I wasn't sure what I needed to do so I started Googling around and ended up finding The Orlow Firm. I couldn't be happier with my decision to work with Brian and everyo…

Memberships & Accolades

The Orlow Firm’s Accolades

Founded in 1982, The Orlow Firm has earned many top-level honors for its excellence, compassion, and legal excellence. These recognitions reflect our unwavering commitment to achieving justice, delivering results, and providing compassionate, personalized representation to injury victims in Queens and throughout New York City.

Lawyers.com
Super Lawyers
Justia
Martindale-Hubbell AV Rated

Our Locations

We offer free initial consultations and operate four offices across New York City for your convenience. We can go to you if you cannot come to us.

Queens Office (Main)

71-18 Main St
Kew Gardens Hills, NY 11367 Map

(646) 647-3398

Fax: 718-544-6485

Manhattan Office

(By appointment only)

405 Lexington Ave, 26th Floor
New York, NY 10174 Map

(646) 647-3398

Fax: 718-544-6485

Brooklyn Office

(By appointment only)

32 Court Street
Brooklyn, NY 11201 Map

(646) 647-3398

Fax: 718-544-6485

Bronx Office

(By appointment only)

903 Sheridan Avenue, 2nd Floor
Bronx, NY 10453 Map

(646) 647-3398

Fax: 718-544-6485

We can help you! Request a free consultation.

Contact Us Today

Attorney Advertising Disclaimer
Notice: The information on this website is for general information purposes only. Nothing on this site should be taken as legal advice for any individual case or situation. This information is not intended to create, and receipt or viewing does not constitute, an attorney-client relationship. Prior results do not guarantee a similar outcome. The Orlow Firm works on a contingent fee basis. A contingent basis means that our attorneys do not charge by consultation but will take a percentage on the amount recovered. This amount is usually one third of the net recovery after disbursement. This means that the cost of hiring The Orlow Firm varies based on the amount recovered.

© 2026 by The Orlow Firm. All Rights Reserved. Privacy Policy. Terms & Conditions. Sitemap.