When a workers' compensation claim is denied, the insurance carrier is counting on one thing: that you won't fight back. If you've received a Notice of Controversy after a workplace injury in Queens, you still have legal options — and the clock is already running. At The Orlow Firm, our attorneys have helped injured workers throughout Flushing, Jamaica, Long Island City, and Astoria appeal their denials and recover the benefits they're owed.
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What's in this video?
The attorneys at The Orlow Firm explain how workers' compensation intersects with third-party personal injury claims, and why injured workers often have more legal options than they realize after a workplace accident.
A denied workers' compensation claim does not mean you won't receive benefits. In New York, roughly 10 percent of workers' compensation claims — about 16,800 per year — are formally contested by insurance carriers. These are called "controverted" claims, and each one triggers an appeals process with real legal remedies.
The formal denial arrives as a Notice of Controversy (Form C-7). That document is not the end of the road. It is the starting point for an appeal, and most controverted claims in New York are resolved within weeks at the Workers' Compensation Board level. The key is acting quickly. You have just 30 days from a judge's decision to file your next appeal.
Our main office is at 71-18 Main Street in Queens, and our attorneys appear regularly at the Queens Workers' Compensation Board district office in Jamaica. We know the process here and know how to move fast. Call (646) 647-3398 to speak with a Queens denied claims lawyer today.
Why Workers' Comp Claims Are Denied in Queens
Knowing why a claim was denied is the first step toward overturning it. Queens workers face denials for two categories of reasons: procedural problems and substantive disputes.
Procedural Denials
These are the most common — and often the most fixable.
Failure to notify your employer within 30 days. Under New York Workers' Compensation Law §18, you must report a workplace injury to your employer within 30 days. Missing this deadline is one of the most frequent grounds for denial. If you're past 30 days but still within two years, don't assume the claim is gone. There are exceptions, and an attorney can help you evaluate them.
Missing the two-year filing deadline. Under WCL §28, most claims must be filed within two years of the injury or within two years of when you knew the condition was work-related. This matters most for occupational diseases that develop gradually.
Errors on the C-3 form. The Employee Claim form must be completed accurately. Inconsistencies between what you wrote on the C-3 and what your medical records show are common grounds for a dispute.
Substantive Denials
These require more evidence to overcome, but they are regularly reversed.
Causation disputes. The insurer argues your injury was pre-existing, occurred outside of work, or was not caused by your job duties. This is especially common for back and shoulder injuries among Queens construction workers, where carriers claim the damage is degenerative rather than work-related.
Independent contractor disputes. In Queens' warehouse and logistics areas — Long Island City, Maspeth, Jamaica — employers routinely misclassify workers as independent contractors to avoid workers' compensation liability. New York law looks at the actual relationship, not just the label. If your employer controls how, when, and where you work, you are likely an employee entitled to coverage regardless of what your contract says.
Insufficient medical evidence. A denial sometimes reflects gaps in documentation rather than a genuine dispute. If you delayed seeking treatment, changed doctors frequently, or have records that don't clearly connect your injury to the workplace incident, the insurer will use that against you.
Alleged misconduct. An insurer may claim you were under the influence, violated a safety rule, or intentionally injured yourself. These defenses must be proven — our attorneys know how to challenge them.
One provision workers rarely know about: under WCL §21-a, an insurer can extend its investigation for up to 365 days, but only if it continues making payments and properly notifies the WCB. If the carrier fails to follow this process and doesn't properly contest the claim within that window, the claim is deemed accepted by operation of law. That is a powerful protection for injured workers.
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Procedural Denials (most common — often fixable):
- Late employer notice: Must notify employer within 30 days (WCL §18)
- Missed 2-year filing deadline: Must file within 2 years of injury (WCL §28)
- C-3 form errors: Inconsistencies between claim form and medical records
Substantive Denials (require evidence — regularly reversed):
- Causation dispute: Insurer claims injury is pre-existing or not work-related
- Independent contractor dispute: Common in LIC, Maspeth, Jamaica logistics workers
- Insufficient medical evidence: Gaps in documentation or delayed treatment
- Alleged misconduct: Claims of intoxication, safety rule violation, or self-injury
WCL §21-a: Deemed Accepted — If insurer fails to properly contest within 365 days, the claim is accepted by law.
The Appeals Process for Denied Workers' Comp Claims in New York
An appeal from a denied workers' comp claim moves through several levels. Every step has a 30-day deadline and each builds on the last.
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The Workers' Compensation Appeals Process in New York:
- Pre-Hearing Conference at WCB — Scheduled within 30 days of Notice of Controversy. Issues identified, trial date set.
- Hearing Before a Workers' Compensation Law Judge (WCLJ) — Both sides present evidence. Judge reviews record and issues written decision.
- Application for Board Review (Form RB-89) — File within 30 days. Three-member WCB panel reviews judge's decision.
- Full Board Review — Request within 30 days of panel decision. Full board may affirm, modify, or rescind.
- Appellate Division, Third Department — Judicial appeal before a 5-judge panel. Benefits continue — no pause during appeal (WCL §23).
- New York Court of Appeals — Highest court; reserved for novel legal questions. File within 30 days of Appellate Division decision.
97% of appealed claims resolved within 6 months (WCB monitoring data, 2020).
Step 1: Pre-Hearing Conference at the WCB
Once your insurer files a Notice of Controversy, the Workers' Compensation Board schedules a pre-hearing conference, typically within 30 days. Issues are identified, evidence is outlined, and a trial date is set. This stage often resolves straightforward procedural denials.
Step 2: Hearing Before a Workers' Compensation Law Judge (WCLJ)
A formal hearing where both sides present evidence: your testimony, medical records, wage documentation, and witnesses. The judge considers the full record and issues a written decision. This is where most substantive disputes are resolved.
Step 3: Application for Board Review (Form RB-89)
If the WCLJ rules against you, file Form RB-89 within 30 days of the decision. A three-member panel of the Workers' Compensation Board reviews the judge's decision. The panel can affirm it, modify it, rescind it, or send it back for additional consideration.
Step 4: Full Board Review
If the panel decision is still unfavorable, you can request review by the full Board within 30 days of the panel decision.
Step 5: Appellate Division, Third Department
Under WCL §23, parties may appeal to the Appellate Division of the New York Supreme Court. Unlike the WCB proceedings, this is a court appeal reviewed by a five-judge panel. Compensation payments already ordered are not paused during this appeal — the insurer must keep paying while the case is litigated.
Step 6: New York Court of Appeals
The final level, reserved for cases involving novel legal questions. Appeals here must be filed within 30 days of the Appellate Division's decision.
WCB monitoring data from 2020 showed that 97 percent of appealed claims were pending less than six months. The process moves when you have an attorney pushing it forward.
What's in this video?
The Orlow Firm explains what workers' compensation benefits cover in New York — including wage replacement, medical treatment, and permanent disability — and what injured workers need to know to protect their full recovery.
Mistakes That Can Destroy a Denied Claim
The most damaging mistakes happen in the 30-day window after a denial, when injured workers are stressed and uncertain.
Missing the 30-day appeal deadline. This is the single most costly error. If you don't file Form RB-89 within 30 days of a WCLJ decision, you waive your right to Board Review. The deadline is strict.
Giving a recorded statement to the insurance adjuster. After a denial, an insurer's adjuster may contact you directly, often framed as routine follow-up. Anything you say can be used against you in the hearing. Speak with an attorney first.
Accepting a lump sum settlement before understanding its value. A C-32 settlement agreement closes out your claim permanently, including future medical benefits. Many workers settle for far less than their case is worth because they don't know what to expect from a hearing.
Missing an independent medical examination (IME). If the WCB or insurer schedules an IME and you don't appear, the Board may suspend your benefits. You typically have the right to bring a representative with you.
Returning to work prematurely. Insurance carriers sometimes pressure injured workers to return before they've fully recovered. Returning without medical clearance, or accepting light duty work you physically cannot do, can close off future wage loss claims.
Not documenting everything. Write down what your supervisor said when you reported the injury, every medical appointment, every day of work you missed, and every conversation with an adjuster. These details become critical evidence at a hearing.
What's in this video?
The Orlow Firm explains the specific risks workers face when handling the workers' compensation appeals process without legal representation — including missed deadlines, inadequate settlements, and procedural errors that can eliminate valid claims.
Queens Workers Who Face the Highest Denial Risk
Insurance carriers do not treat all claims the same. Workers in certain Queens industries face higher scrutiny and, as a result, higher denial rates.
Construction workers in Long Island City and Flushing. Our analysis of OSHA Severe Injury Report data shows that Queens recorded 284 severe workplace injuries between 2015 and July 2025 — second only to Manhattan among NYC boroughs. Construction accounts for 33.5 percent of those injuries, and Long Island City alone had 30 of the 95 construction severe injuries during that period. Insurance carriers frequently dispute causation for falls from height and machinery incidents, arguing that pre-existing back or joint conditions explain the injury rather than the workplace accident.
View text version of this infographic
Queens Severe Workplace Injuries by Industry (2015-2025) — Our analysis of OSHA SIR data, 284 total incidents:
- Construction: 95 incidents (33.5% of all incidents)
- Health Care: 19 incidents
- Transportation: 19 incidents
- Retail Trade: 16 incidents
- Wholesale: 15 incidents
- Warehousing & Storage: 14 incidents
Construction workers face the most severe injuries — and the most workers' comp disputes in Queens.
Warehouse and logistics workers in Maspeth, Jamaica, and Long Island City. Our review of OSHA Injury Tracking Application data found that transportation and warehousing has the highest injury rate in Queens — 5.28 injuries per 100 employees in 2023-2024. Workers in this sector face a specific threat: employers frequently misclassify them as independent contractors to avoid workers' compensation liability. Delivery platforms, warehouse operators, and logistics companies in Queens have routinely contested claims on this basis.
Healthcare workers at Queens hospitals. Healthcare and social assistance is the largest source of total workplace injuries in Queens, with 2,200 injuries across reporting establishments in 2023-2024. Major facilities — NYP Queens, NYC H+H Elmhurst, NYC H+H Queens, Mount Sinai Queens — are the top injury reporters. Healthcare workers face denials when facilities dispute how and where injuries occurred during shifts.
Off-the-books and undocumented workers. New York Workers' Compensation Law explicitly covers all workers regardless of immigration status, payment method, or whether a Social Security number exists. Insurance carriers sometimes argue that undocumented or cash-paid workers fall outside the system. They don't. If your employer was required to carry workers' compensation coverage — and virtually all Queens employers are — you are covered.
Our firm has recovered substantial compensation for undocumented construction workers in Queens. Coverage does not depend on citizenship.
What a Queens Denied Claims Lawyer Does for You
When a claim is denied, an attorney doesn't just "help" — an attorney changes the outcome. Here is what we do in practice.
Decode the Notice of Controversy. We obtain the C-7 form and any supporting documentation to identify the exact grounds for denial — whether it's a causation dispute, a timeliness argument, or a misclassification claim. Knowing the specific grounds shapes the entire appeal strategy.
Gather independent medical evidence. We arrange evaluations with physicians who are not employed by the insurance carrier, compile your full treatment history, and work with your treating doctors to prepare reports connecting your condition to the workplace incident.
Challenge misclassification. We collect payroll records, contracts, communications, W-2s or 1099s, and evidence of employer control to show that you were an employee — not an independent contractor — at the time of injury.
File and perfect the appeal. Form RB-89 must be filed within 30 days, but the quality of that filing matters too. We draft the arguments, organize the evidence, and submit everything in compliance with WCB procedural rules.
Represent you at hearings. We appear at the Workers' Compensation Board district office in Jamaica, cross-examine the insurer's witnesses, present your medical evidence, and argue before the Workers' Compensation Law Judge.
Advise on C-32 settlements. If a settlement is appropriate, we calculate the full value of your claim — including future medical benefits and wage replacement — and make sure any agreement is in your interest before you sign.
Pursue parallel third-party claims. Workers' compensation is not always the only remedy. If your injury was caused in part by a defective piece of equipment, a property owner's negligence, or a contractor who created dangerous conditions, you may have a separate personal injury claim. We evaluate both.
No upfront cost. Attorneys' fees in workers' compensation cases are set by the Workers' Compensation Board — typically 15 percent of the award — and are deducted from your recovery. You pay nothing unless we recover for you.
Our Results for Queens Workers
$3,375,000 — A construction worker fell 12 feet off a ladder and suffered neck, back, elbow, and shoulder injuries requiring surgery. The case required addressing both workers' compensation and third-party liability.
$2,474,000 — An undocumented worker was electrocuted on a scaffold, fell, and required back and knee surgeries. Our firm recovered compensation regardless of immigration status.
$2,100,000 — An undocumented worker fell from a scaffold and required elbow and shoulder surgery. Coverage under New York workers' compensation law applied in full.
$935,000 — A worker broke his spine in a fall at an unfinished building. The recovery included workers' compensation and third-party damages.
Prior results do not guarantee a similar outcome.
Frequently Asked Questions About Denied Workers' Comp Claims in Queens
How long do I have to appeal a denied workers' comp claim in New York?
You have 30 days from the date a Workers' Compensation Law Judge files a decision to submit Form RB-89 (Application for Board Review) to the Workers' Compensation Board. This deadline is strict — missing it forfeits your right to administrative review. Contact an attorney immediately after receiving a denial or adverse ruling.
What does a Notice of Controversy mean in workers' comp?
A Notice of Controversy (Form C-7) is the formal document your employer's insurance carrier files when it contests your claim. It must state the specific reason for denial. Receiving this form triggers an expedited hearing track — a pre-hearing conference at the WCB is typically scheduled within 30 days. It does not end your case.
Can I get workers' comp if I am paid off the books in New York?
Yes. New York Workers' Compensation Law covers all workers regardless of how they are paid — cash, check, or unreported wages. Your immigration status, Social Security number, and whether taxes were withheld do not affect coverage. If your employer was required to carry workers' compensation insurance, you are entitled to benefits.
What if my employer says I'm an independent contractor?
Whether you are legally an employee depends on the actual working relationship, not the label on a contract. New York courts look at whether your employer controls how, when, and where you work. If that control exists, you are likely an employee covered by workers' compensation. An attorney can evaluate the specific facts of your situation.
Can I sue my employer directly if my workers' comp claim is denied?
Generally, no. Workers' compensation is the exclusive remedy against your employer for workplace injuries. However, if a third party — a property owner, equipment manufacturer, or another contractor — contributed to your injury, you may be able to file a separate personal injury lawsuit against them, in addition to pursuing your workers' compensation appeal.
What is an independent medical examination and must I attend?
An independent medical examination (IME) is an evaluation arranged by the insurance carrier to assess your injuries. Despite the name, the physician is hired by the carrier. You are generally required to attend — missing an IME without notifying the WCB can result in suspended benefits. You have the right to bring a representative with you and to obtain your own independent evaluation as well.
How much does a denied claims lawyer cost in Queens?
In workers' compensation cases, attorneys work on contingency. Fees are set by the Workers' Compensation Board — typically 15 percent of the award — and are deducted from your recovery, not paid upfront. Your initial consultation is free. If we don't recover for you, you don't pay.
Can I get Social Security Disability if my workers' comp claim was denied?
A workers' compensation denial does not automatically prevent you from receiving Social Security Disability Insurance (SSDI). The programs use different standards. SSDI evaluates your ability to work in any capacity, while workers' compensation addresses injury causation and employer liability. An attorney can advise on whether pursuing both makes sense in your situation.
Contact a Queens Denied Claims Lawyer Today
If your workers' compensation claim has been denied in Queens, you don't have to accept that result. The Orlow Firm has represented injured workers throughout Flushing, Jamaica, Long Island City, Jackson Heights, Astoria, and the rest of Queens for over 40 years. Adam Orlow, former President of the Queens County Bar Association (2022-2023), and Steven Orlow, former Queens County Counsel and Cornell Law graduate, have handled workers' compensation matters in this community for decades.
Call (646) 647-3398 for a free consultation. We work on contingency — you pay nothing unless we recover for you.
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What's in this video?
The Orlow Firm explains why consulting an attorney — even when you are already receiving workers' compensation — can uncover additional benefits and third-party claims that significantly increase your total recovery.
Sources & Official Resources
New York Laws Cited
- Workers' Compensation Law §18 — Notice of Injury (30-Day Requirement)
- Workers' Compensation Law §23 — Appeals; No Stay of Payments
- Workers' Compensation Law §28 — Statute of Limitations (2 Years)
Workers' Compensation Board Resources
- NYS WCB — Appeals Overview and Form RB-89
- NYS WCB — Issue Resolution for Workers
- NYS WCB — WCL §21-a: Claims Paid Without Liability (Deemed Accepted Process)
Data Methodology
Borough and neighborhood breakdowns for workplace injury statistics were calculated by The Orlow Firm's research team from OSHA Severe Injury Report (SIR) records (January 2015 through July 2025) and OSHA Injury Tracking Application (ITA) Form 300A self-reported establishment data (2023-2024). OSHA publishes this data at the address level. We aggregated records by Queens zip code and neighborhood to produce the borough-specific statistics cited above, as OSHA does not publish pre-calculated borough-level breakdowns. Data sources: OSHA Severe Injury Reports (osha.gov/severe-injury-reports) and OSHA ITA (osha.gov/ita).






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