Electric scooters arrived on Queens streets almost overnight, and the injuries have followed. If you've been hurt in an e-scooter accident in Queens, you need an attorney who understands the specific legal rules that apply to these crashes, including the gaps in insurance coverage that can leave injured riders on their own. At The Orlow Firm, we've protected injured Queens residents for over 40 years. We're here to help you understand your rights.
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What's in this video?
Our attorneys discuss how Queens' streets and traffic patterns create serious risks for vulnerable road users, including cyclists and e-scooter riders, and what accident victims need to know before calling a lawyer.
Electric scooters became legal in New York State in 2020, but the shared rental program, operated by Bird, Lime, and Veo, didn't reach Queens until June 2024. In a matter of months, the program expanded across four community boards covering Flushing, Auburndale, Jamaica, Rochdale Village, and Springfield Gardens, bringing e-scooters to roughly 600,000 residents.
Adoption was immediate. Within four months of launch, Bird's Queens fleet alone completed 250,000 rides. About 65 percent of trips started or ended within 50 feet of a transit stop, according to NYC DOT data. But e-scooters aren't only a shared-fleet issue. Private scooters have long been common in Long Island City, Astoria, Jackson Heights, and Corona, often used by delivery workers and daily commuters.
The numbers tell the story. Our analysis of NYC Open Data Motor Vehicle Collisions records found that e-scooters were involved as the primary vehicle in 415 Queens crashes from 2019 to 2025. Combined with e-bike crashes, micromobility incidents totaled 1,149 in Queens over that period. Citywide, stand-up scooter crashes numbered 1,329 in 2024 alone, according to NYC DOT data.
The risk is real and local. A fatal accident in Flushing shows what's at stake: a 61-year-old woman riding a scooter was killed near College Point Boulevard and Blossom Avenue when an SUV driver turned left directly into her path. The Roosevelt Avenue and Main Street intersection near the Flushing-Main Street 7 train station, the third busiest intersection in New York City, has already prompted City Council member Sonia Ung to introduce legislation restricting the program in Downtown Flushing, citing overcrowded sidewalks and hazardous conditions.
Stand-up scooter rider fatalities in New York City rose sharply after legalization — with 21 deaths recorded in 2022 alone, according to NYC DOT data reported by the NYC Comptroller's street safety report. Those numbers represent real people in our community. When they're hurt, they deserve experienced legal representation.
New York E-Scooter Laws: What Riders and Injury Victims Need to Know
E-scooters occupy a distinct legal category under New York law, different from bicycles, motorcycles, and cars. Understanding that distinction is the first step in understanding your rights after a crash.
Are E-Scooters Legal in Queens?
Yes. Electric scooters are legal in New York City for riders 16 and older. Under New York Vehicle and Traffic Law § 1281, e-scooter riders have the same rights and the same duties as vehicle operators. They must obey traffic signals, stop signs, and lane markings. VTL § 1282 sets the key operating rules: a maximum speed of 15 mph, one rider per scooter, and no passengers.
Where Can You Ride an E-Scooter in NYC?
E-scooters may be ridden in designated bike lanes and on streets with posted speed limits of 30 mph or less. Under VTL § 1282(7), riding on sidewalks is prohibited statewide. Highways, expressways, and tunnels are off-limits too. Riders injured while on a sidewalk may see their compensation reduced under New York's comparative negligence rules.
What Equipment Is Required?
E-scooters must have a front white light visible from at least 500 feet, a rear red light visible from at least 300 feet, side reflectors, a working brake, and a bell or audible signal. No registration or license is required as of March 2026. Helmets are legally required for riders ages 16 and 17. Adults are strongly encouraged but not legally required to wear one.
As of October 9, 2024, a new City rule requires lithium batteries in micromobility devices to comply with recognized safety standards, specifically UL 2849 and UL 2271. This matters for product liability. If an e-scooter battery catches fire or fails, that standard creates a clear benchmark for what a safe battery should meet.
What Is "Priscilla's Law"?
Pending legislation known as Priscilla's Law would require e-scooters to be registered and licensed, and would make insurance mandatory. As of March 2026, the legislation had been introduced in Albany but had not yet passed. If it does, the legal framework for e-scooter accidents in New York will change. Our attorneys monitor these developments closely.
Adam Orlow, former President of the Queens County Bar Association (2022-2023), and Steven Orlow, who served as Counsel to the Queens County Executive and as an NYC Council Member-At-Large, bring a level of regulatory and governmental experience that few personal injury firms can match. When the law is in flux, that background matters.
What's in this video?
Our attorneys explain New York's no-fault insurance system and the time limits that apply to accident claims, concepts that are central to understanding your rights after an e-scooter crash involving a motor vehicle.
The Insurance Gap: Why E-Scooter Crashes Are Legally Different
Here is a legal reality most riders don't discover until it's too late: New York's no-fault insurance system does not automatically cover e-scooter accidents.
Why No-Fault Doesn't Apply to E-Scooters
New York's no-fault (Personal Injury Protection) system requires motor vehicle insurers to pay up to $50,000 per person for medical bills and lost wages, regardless of who caused the crash. But e-scooters are not "motor vehicles" under NY Vehicle and Traffic Law § 125. They are defined separately as electric scooters under VTL § 114-e, which means they are excluded from mandatory no-fault coverage. E-scooter riders are not required to carry insurance, and there is no mandatory no-fault coverage protecting them.
The Exception: When a Car Hits You
The most common Queens e-scooter accident involves a motor vehicle: a distracted driver who doesn't see a rider in a bike lane, or a driver who turns left into a scooter's path. In that scenario, the driver's no-fault insurance may cover your medical bills and lost wages up to $50,000. But you must file the no-fault application within 30 days of the accident. Miss that deadline, and you may lose access to those benefits entirely.
When No Motor Vehicle Is Involved
Solo falls from hitting a pothole, crashes caused by a defective scooter, collisions with another scooter: in these situations, no no-fault coverage exists. Your own health insurance becomes primary. You can still pursue a negligence or product liability claim against the responsible party, but the automatic medical bill coverage that car accident victims often rely on simply isn't there.
View text version of this infographic
E-Scooter Insurance Coverage: What Applies to Your Crash
Car, Truck, or Bus Hit You:
- No-Fault (PIP) applies — driver's insurer covers up to $50K for medical bills and lost wages
- File the no-fault application within 30 days — miss it and lose benefits
- Can sue for pain and suffering if you meet "serious injury" threshold (fracture, TBI, spinal injury)
- Full tort recovery available: lost wages beyond no-fault cap, pain and suffering, disfigurement
- Uninsured motorist coverage may apply if driver fled (hit-and-run)
No Motor Vehicle Involved:
- No-fault does NOT apply — e-scooters are not covered by mandatory PIP
- Your health insurance becomes primary for medical bills — use it immediately
- No serious injury threshold to meet — can sue the at-fault party for all damages directly
- Scooter defect? Sue the manufacturer, rental company, or parts supplier for product liability
- Pothole caused crash? Claim against City of NY — but only with 90-day Notice of Claim
Shared Scooter Companies: What Their Insurance Actually Covers
Bird, Lime, and Veo carry commercial liability insurance, but that coverage is designed to protect people the rider injures, not the rider themselves. If you're on a rental scooter and get hurt, the company's policy typically doesn't cover your medical bills. Their user agreements also contain broad liability waivers, though those waivers cannot shield a company from claims based on gross negligence or statutory violations. Under NYC rules, these companies cannot use binding arbitration clauses or bar class action lawsuits.
Sorting through these coverage layers is exactly what we do. Call (646) 647-3398 for a free consultation. We'll identify every potential coverage source for your situation.
Who Can Be Held Liable After a Queens E-Scooter Accident
What's in this video?
Our attorneys walk through how liability is established in New York vehicle collision cases, the same legal principles that apply when a car, truck, or bus strikes an e-scooter rider.
Identifying who is responsible for your injuries is often more complex in an e-scooter case than in a standard car crash. Multiple parties can share liability, and finding all of them matters for your recovery.
Other drivers are the most common defendants. When a car, truck, bus, or delivery van strikes an e-scooter rider, standard negligence law applies: the driver owed a duty of care, breached it through distraction or recklessness, and caused your injuries. Our analysis of NYC Open Data records shows driver inattention or distraction was cited as the contributing factor in 26.6 percent of all Queens crashes, making it the single leading cause. Failure to yield right-of-way was cited in another 10 percent. In dense areas like Downtown Flushing, or along corridors like Northern Boulevard (the most crash-prone road in Queens, with 2,330 collisions from 2019 to 2025) or Roosevelt Avenue, those numbers translate directly into e-scooter risk.
Shared scooter companies (Bird, Lime, and Veo) may be liable if the crash resulted from a mechanical defect, inadequate maintenance, or a failure to warn about known hazards. Liability waivers in user agreements do not protect companies from gross negligence. If the scooter's brakes failed, the battery malfunctioned, or the handlebars were defective, the company can be held responsible.
Manufacturers and parts suppliers can face product liability claims when a design defect, manufacturing flaw, or missing safety warning causes an accident. Lithium battery fires are a growing concern. The NYC Comptroller reported 222 such fires in the first 10 months of 2024. If a battery fire causes your accident, the manufacturer, the scooter company, and the assembler of the device may all be potential defendants.
The City of New York may be liable if a pothole, crumbling pavement, or inadequate road marking caused your crash. Steven Orlow's background as former Counsel to the Queens County Executive and former NYC Council Member-At-Large gives our firm a level of insight into municipal liability that is difficult to find elsewhere. If the City is responsible, you must file a Notice of Claim within 90 days of the accident under General Municipal Law § 50-e. This deadline is completely separate from the three-year statute of limitations for private-party claims, and it's far shorter. Missing the 90-day window almost always bars any recovery against the City.
New York follows pure comparative negligence. Even if you were partly at fault, riding without lights for example, your compensation is reduced in proportion to your share of fault, not eliminated. If you were 20 percent at fault and your damages are $100,000, you can still recover $80,000.
Common Causes of E-Scooter Accidents in Queens
Understanding what caused your crash is how we build a case. These are the factors we see most often in Queens e-scooter accidents:
Driver inattention and distraction - A driver on a phone, adjusting GPS, or simply not looking is the leading cause of crashes in Queens. In high-density areas like Downtown Flushing or along Jamaica Avenue, a moment of inattention can put a rider in serious danger.
Failure to yield at intersections - Left-turn hooks are particularly deadly for scooter riders. The Flushing fatality near College Point Boulevard involved exactly this pattern: an SUV turning left into the path of a scooter. Failure to yield was cited in more than 15,000 Queens crashes from 2019 to 2025.
Dooring - A car door swings open into a bike lane without warning, leaving a scooter rider no time to brake or swerve. Low scooter speeds don't eliminate the danger. Sudden stops can still throw a rider onto pavement.
Road hazards - E-scooters have smaller, narrower wheels than bicycles, making them especially vulnerable to potholes, raised manhole covers, cracked pavement, and loose gravel. Queens' aging infrastructure creates real risk, particularly in industrial corridors and areas near active construction.
Defective scooter equipment - Brake failure, battery fires, unstable handlebars, or unexpected shutdowns. If your scooter malfunctions, both the rental company and the manufacturer may be liable.
Riding on sidewalks - Prohibited statewide under VTL § 1282(7) and a factor courts will consider when assessing comparative fault. Riders hurt while on a sidewalk face more complicated claims.
Nighttime riding without proper lights - Riders without front and rear lights are harder for drivers to see, and may also be in violation of the law.
Peak hours - Our analysis of NYC crash data shows that 30.4 percent of all Queens crashes occur between 2 PM and 6 PM. E-scooter commuters and delivery workers riding during afternoon rush face heightened risk on every trip.
Injuries from Queens E-Scooter Accidents
E-scooters offer none of the protection of a car: no steel frame, no airbags, no crumple zone. When a rider falls or gets struck, the impact is direct, often at speed, onto pavement or into a much larger vehicle.
Our firm has helped clients recover compensation for injuries including:
- Traumatic brain injuries (TBI) - Even at 15 mph, a helmetless fall onto asphalt can cause a concussion, subdural hematoma, or more severe brain injury. TBI is among the most common reasons e-scooter riders end up in emergency departments. NYC hospitals have reported sharp increases in e-scooter-related emergency visits in recent years, reflecting the growth of e-scooter use across the city.
- Road rash and degloving - Skin sheared away by asphalt contact is painful, prone to infection, and often leaves permanent scarring. Road rash is one of the most distinctive injury types in scooter and bicycle crashes.
- Wrist and hand fractures - Riders instinctively reach out to break a fall, and the result is often a broken scaphoid, distal radius, or metacarpal bones.
- Facial fractures - No windshield. When a rider goes over the handlebars or is struck from the front, facial bones absorb the impact directly.
- Broken collarbone and shoulder injuries - Lateral falls, particularly common in dooring incidents, transmit force directly to the shoulder.
- Spinal cord injuries - High-velocity impacts with motor vehicles can cause fractures or herniations with permanent neurological consequences.
- Internal bleeding and organ damage - When a motor vehicle strikes a rider at speed, internal injuries may not be visible from the outside. Seek emergency evaluation even if you feel okay.
- Lower limb fractures - Scooter wheels can catch on pavement edges and hurl the rider, with legs twisting beneath them. Tibia, fibula, and ankle fractures are common.
- Soft tissue injuries and whiplash - Rear-end collisions at intersections can cause the same whiplash pattern seen in car accidents, even at lower speeds.
Injuries from e-scooter crashes often look more serious once imaging is done than they initially present. Never decline medical care at the scene.
What to Do After an E-Scooter Accident in Queens
Taking the right steps in the hours and days after a crash can make the difference between a strong claim and no claim at all.
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8 Steps After a Queens E-Scooter Accident:
- Call 911 — Get an official police report. Adrenaline masks pain; always report.
- Seek immediate medical care — Go to Elmhurst Hospital or Jamaica Hospital ER.
- Document the scene — Photograph the scooter, road surface, signals, and your injuries.
- Preserve the scooter — Photograph the device ID and any defects before the company retrieves it.
- Get identifying information — Driver's name, plate, insurance info, or other rider's contact.
- Collect witness information — Names and phone numbers before they leave the scene.
- Do not give a recorded statement to any insurer before consulting an attorney.
- Contact a Queens e-scooter accident lawyer — The sooner we're involved, the better we can preserve evidence and protect your rights.
Critical: You have only 30 days to file a no-fault application and 90 days to file a Notice of Claim against the City. Missing these ends your claim.
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Call 911 and report the accident - Even if you feel okay, adrenaline masks pain. An official police report creates a record that insurers and courts rely on.
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Get medical attention immediately - Go to Elmhurst Hospital Center, Jamaica Hospital Medical Center, or the nearest emergency room. Delays in treatment give insurers a reason to dispute that your injuries came from the crash.
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Document the scene - Photograph the scooter (yours and the other vehicle), the road surface, skid marks, traffic signals, lighting conditions, and your visible injuries. Take photos before anything is moved.
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Preserve the scooter - If you were on a rental scooter, photograph the device ID number, the condition of the brakes and handlebars, and any apparent defects before the company retrieves it. Once they take it, that evidence is gone.
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Get identifying information - Driver's name, license plate, insurance company, and policy number if a motor vehicle was involved. The other rider's name and contact information if another scooter caused the crash.
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Collect witness information - Names and phone numbers of anyone who saw what happened, before they leave.
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Do not give a recorded statement to any insurance company before consulting an attorney. Adjusters use recorded statements to minimize or deny claims.
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Contact a Queens e-scooter accident lawyer - The sooner we're involved, the better we can preserve evidence, identify all responsible parties, and protect your rights.
Critical deadlines you cannot miss:
| Deadline | What It Covers | |----------|----------------| | 30 days | File no-fault (PIP) application if a motor vehicle was involved | | 90 days | File Notice of Claim against NYC or any city agency (General Municipal Law § 50-e) | | 3 years | Statute of limitations for personal injury claims against private parties (CPLR § 214) | | 2 years | Statute of limitations for wrongful death claims (EPTL § 5-4.1) |
View text version of this infographic
Critical Legal Deadlines After a Queens E-Scooter Accident:
- 30 days — File No-Fault (PIP) Application. If a motor vehicle was involved, miss this and lose no-fault benefits.
- 90 days — File Notice of Claim against NYC or city agency (General Municipal Law § 50-e). If a pothole or city negligence caused your crash — most injured riders miss this deadline.
- 2 years — Wrongful Death Claim (EPTL § 5-4.1) — for families of those killed.
- 3 years — Personal Injury Claim (CPLR § 214) — against private parties. Latest possible filing deadline.
The 90-day Notice of Claim deadline is the one most injured people miss. If a pothole caused your crash, you may have a valid claim against the City of New York, but only if you act within 90 days. Our office at 71-18 Main Street, Queens is nearby, and we can go to you if you cannot come to us. Call (646) 647-3398.
Compensation in Queens E-Scooter Accident Cases
What you can recover depends on whether a motor vehicle was involved.
When a Motor Vehicle Hits You
If a car, truck, bus, or taxi caused your crash, New York's no-fault system applies first. Regardless of fault, you can receive up to $50,000 in no-fault benefits covering medical expenses, 80 percent of lost wages (up to $2,000 per week), and other out-of-pocket costs. To pursue additional compensation, including pain and suffering, you generally must meet the "serious injury" threshold under NY Insurance Law § 5102(d). That threshold is met by a fracture, a permanent consequential limitation of a body organ or member, a significant limitation of use of a body function or system, or a disability lasting 90 out of 180 days.
Most e-scooter accident injuries that involve a motor vehicle, including fractures, TBI, and spinal injuries, meet that threshold. That opens the door to full tort recovery for pain and suffering, loss of enjoyment of life, and all lost wages beyond what no-fault covers.
When No Motor Vehicle Is Involved
There is no serious injury threshold to clear if no motor vehicle was involved. You can sue the at-fault party, whether that's a negligent rider, the rental company, a manufacturer, or the City, for the full range of economic and non-economic damages without first meeting a statutory injury level.
What You Can Recover
- Medical expenses, past and future
- Lost wages and diminished earning capacity
- Pain and suffering
- Disfigurement, including road rash scarring
- Loss of enjoyment of life
- Property damage (phone, helmet, clothing, personal scooter)
- Wrongful death damages, including lost financial support and funeral costs
Our Results for Injured Queens Clients
Our firm has a long track record recovering compensation for clients injured by negligent drivers and dangerous road conditions. E-scooters are a new vehicle type, but the legal principles and the stakes are the same.
$1,200,000 - An 83-year-old pedestrian struck by a motor vehicle in New York City sustained multiple fractures. This case shows our ability to pursue maximum recovery for vulnerable road users who suffer serious harm when drivers fail to exercise care.
$997,997 - A taxi driver struck head-on by a truck required back surgery after the collision. This result reflects our experience handling high-impact vehicle collision cases that demand rigorous liability investigation.
$750,000 - A passenger in a work vehicle involved in an accident required neck and back surgery. The comparable injury profile, spinal trauma from a motor vehicle collision, illustrates our experience with the kinds of injuries e-scooter riders can sustain when hit by a car.
$650,000 - A motorcycle passenger struck by a police vehicle required jaw surgery. Like e-scooter riders, motorcycle passengers have no protective enclosure, and this result reflects our ability to recover fully for vulnerable road users.
$225,000 - A bicyclist struck by a rollerblader in Central Park required surgery for a fractured collarbone. This case involved a non-motorized collision between two vulnerable road users, the same dynamics that apply when an e-scooter rider is struck by another rider or pedestrian.
Prior results do not guarantee a similar outcome.
Frequently Asked Questions About E-Scooter Accidents in Queens
Can I still recover compensation if I was riding without a helmet?
Yes. New York's helmet law for e-scooters only applies to riders ages 16 and 17. Adults are not legally required to wear one. Riding without a helmet does not bar your claim. Under New York's pure comparative negligence rule, your compensation may be reduced if a court finds you contributed to your own injuries, but it will not be eliminated.
Does it matter if I was on a shared scooter versus my own personal scooter?
Yes. Shared rental companies (Bird, Lime, and Veo) carry commercial liability insurance, and their maintenance obligations create a potential negligence claim if a defect caused your crash. Personal scooters carry no such backing. If you were injured on your own scooter with no car involved, you'll need to pursue the at-fault party directly or rely on your own health insurance.
What if the scooter itself malfunctioned or the battery caught fire?
You may have a product liability claim against the manufacturer, rental company, or defective component supplier. Preserve the scooter as evidence — do not return it — photograph every defect, and note the device ID. The NYC Comptroller reported 222 micromobility battery fires in 2024's first 10 months. UL safety standards now provide a clear liability benchmark.
I was a pedestrian hit by an e-scooter rider — what are my rights?
You can bring a negligence claim against the rider. If that rider was on a rental scooter, the rental company's liability insurance may cover your injuries as a third party. Document the incident, get the rider's contact information, and note the scooter company (Bird, Lime, or Veo). We handle pedestrian injury claims against e-scooter riders throughout Queens.
What if my crash was caused by a pothole or broken pavement?
You may have a claim against the City of New York, which is responsible for Queens streets. You must file a Notice of Claim within 90 days of the accident under General Municipal Law § 50-e. This deadline is independent of the standard three-year personal injury statute of limitations. Missing the 90-day window almost always bars recovery against the City, no matter how clear the negligence.
How long will my e-scooter accident case take?
Cases with clear liability and documented injuries often resolve in six to 18 months. Cases involving multiple defendants, severe injuries, or wrongful death can take two to four years. E-scooter cases tend toward complexity — overlapping insurance questions and multiple potential defendants mean early legal involvement makes a real difference in how your case moves.
Can I file a claim if I don't know who hit me in a hit-and-run?
If a motor vehicle hit you and fled, your uninsured motorist coverage (if you have a car) may provide a recovery path. Witness accounts, surveillance cameras, and NYPD records are key. For hit-and-runs with no motor vehicle, options are narrower — but our attorneys will explore every avenue, including City liability if road conditions contributed to the crash.
Contact a Queens E-Scooter Accident Lawyer Today
What's in this video?
Our attorneys explain how The Orlow Firm serves injured clients throughout Queens, including what to expect when you contact us for a free consultation after an accident.
If you or someone you love has been hurt in an e-scooter accident in Queens, the decisions you make in the first days matter enormously. Insurance deadlines are short. Evidence disappears. The legal rules that apply to e-scooter crashes are genuinely different from other accident types.
The Orlow Firm has protected injured Queens residents for over 40 years from our main office at 71-18 Main Street, blocks from the center of the borough's e-scooter activity in Flushing. We serve clients throughout Queens, including Jamaica, Astoria, Long Island City, Jackson Heights, Rochdale Village, and Springfield Gardens.
Call (646) 647-3398 for a free consultation. There is no fee unless we win your case. Se Habla Español. Four NYC office locations. We can come to you.
Sources & Official Resources
New York Laws Cited
- NY Vehicle and Traffic Law § 1281 — Traffic laws apply to e-scooter operators
- NY Vehicle and Traffic Law § 1282 — Operating electric scooters (15 mph limit, sidewalk prohibition)
- NY Vehicle and Traffic Law § 125 — Definition of "motor vehicle" (e-scooters excluded)
- NY Vehicle and Traffic Law § 114-e — Definition of "electric scooter"
- NY General Municipal Law § 50-e — Notice of Claim, 90-day deadline
- NY CPLR § 214 — Three-year personal injury statute of limitations
- NY EPTL § 5-4.1 — Two-year wrongful death statute of limitations
- NY Insurance Law § 5102(d) — "Serious injury" threshold definition
NYC Sources
- NYC Comptroller — Street Safety in the Era of Micromobility (2024)
- NYC DOT — E-Scooter Share Eastern Queens Expansion (2024)
- NYC DMV — Electric Scooters and Other Unregistered Vehicles
Statistics Sources
Data Methodology
Borough and vehicle-type breakdowns cited on this page were calculated by The Orlow Firm's research team from publicly available NYC Open Data Motor Vehicle Collisions records (NYC Open Data, 2019-2025). The dataset is published at the individual crash level with vehicle type, borough, and contributing factor fields. We aggregated these records to produce the Queens-specific e-scooter and cyclist statistics cited above, as city agencies do not publish pre-calculated borough-level breakdowns by vehicle type for all metrics.






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