Skip to main content

The Following People Contributed to This Page

Loyda Gomez
Written byLoyda GomezParalegal & Office ManagerB.A.Sc., Political Science & Government, John Jay College of Criminal Justice (CUNY), 22+ years at The Orlow Firm, Bilingual: English and Spanish

Updated: November 6, 2025 · 5 min read

Plaintiff fell into elevator’s shaft, claimed doors malfunctioned

Settlement: $2,875,000 Case: Bruce M v Saunders Apartments, Inc., Vision Enterprise Management, LLC and Skyline Elevators, Inc., No. 14074/06 Court: Queens Supreme Judge: Janice A. Taylor Date: 12/12/2008 Plaintiff Attorney(s) Adam M. Orlow; The Orlow Firm, Flushing, NY Defense Attorney(s) Patrick J. Crowe; Crowe & Fassberg, New Hyde Park, NY, trial counsel, Margaret G. Klein & Associates, New York, NY (Saunders Apartments Inc., Vision Enterprises Management, LLC) Stuart D. Schwartz, Gottlieb, Siegel & Schwartz, L.L.P., Bronx, NY (Skyline Elevators Inc.) Facts & Allegations On June 12, 2006, plaintiff Bruce M, 56, a legally blind mailroom clerk, fell into an open elevator shaft at his residence, an apartment building that was located at 63-109 Saunders St., in the Rego Park section of Queens. M plummeted about 16 feet, and he sustained injuries of his back and his heels. M sued the building’s owner, Saunders Apartments Inc., the building’s manager, Vision Enterprise Management, LLC, and the elevator’s contracted maintenance provider, Skyline Elevators, Inc. He alleged that the defendants were negligent in their maintenance and repair of the elevator. M claimed that he approached the elevator with the intention of ascending to his third-floor apartment. He contended that the shaft’s doors opened and that he stepped into the shaft, not realizing that the elevator was not present. He claimed that the building had experienced considerable problems with the elevator, including a malfunction that caused the shaft’s doors to open when the elevator was not present. M’s counsel presented minutes of meetings of the building’s board of directors, and the evidence indicated that the directors had discussed the elevator’s problems. M also claimed that Skyline Elevators constantly attempted repairs of the elevator, but that the repairs typically did not solve the subject problems. M’s counsel noted that the building’s maintenance records indicated that Skyline Elevators was summoned to the building four days before the accident because of intermittent failure of the lobby hall door’s interlock mechanism. He argues that Skyline conducted a repair, but that the repair was not properly performed. He also argued that the building’s owner and manager were obligated to conduct a complete upgrade of the elevator system. Saunders Apartments’ counsel contended that the company properly and timely maintained the elevator by contacting Skyline Elevators. He argued that any prior problems with the elevator were minor and that there was never any problem involving the doors opening without the elevator car being present. Skyline Elevators’ counsel acknowledged that the company had been asked to fix the elevator’s interlock mechanism, but he contended that the elevator’s age and condition prevented a proper repair. He claimed that Skyline Elevators had recommended a complete upgrade of the system, though he acknowledged that he could not produce documentation of the recommendation. All of the defendants also argued that M should have noticed that the elevator was not present. INJURIES/DAMAGES comminuted fracture, fracture, L1; fracture, calcaneus, fracture, heel M sustained a burst fracture of his L1 vertebra and comminuted fractures of his calcanei, which are the heels. He had to wear a back brace during the six months that followed the accident, and he also underwent surgical fusion of each heel. The surgeries were followed by a total of about eight months of inpatient rehabilitation. M claimed that he has required the presence of a residential health-care aide for five hours a day, every day, since the accident, and he contended that he will need such assistance throughout his life. He also contended that his injuries prevent his resumption of any type of work. M sought recovery of his past and future medical expenses, including the cost of his residential aides; his past and future lost earnings; and damages for his past and future pain and suffering. RESULT: During the trial, the parties negotiated a $2,875,000 settlement. Skyline Elevators’ insurer agreed to contribute $925,000 from its $1 million policy; the remaining defendants’ primary insurer agreed to contribute $1 million; and the same defendant’s excess insurer agreed to contribute $950,000. INSURER(S): Greenwich Insurance Co. for Skyline Elevators Greater New York Mutual Insurance Co. for Saunders Apartments and Vision Enterprises Management (primary insurer) The Navigators Group Inc. for Saunders Apartments and Vision Enterprises Management (excess) PLAINTIFF EXPERT(S): Conrad Berenson, Ph.D. economics, Woodbury, NY (did not testify) Joseph Carfi, M.D., physical rehabilitation, Great Neck, NY (did not testify) Patrick Carrajat, P.E., elevator & escalator maintenance standards, Long Island City, NY (did not testify) David Flug, M.D., ophthalmology, Forest Hills, NY David S. Levine, orthopedics, New York, NY (did not testify) DEFENSE EXPERT(S): John Halpern, P.E., elevators/lifts/conveyors, Syosset, NY (did not testify) Michael J. Katz, M.D., orthopedics, New Hyde Park, NY (did not testify) Patrick J. McPartland, P.E., elevator & escalator maintenance standards, New York, NY (did not testify) EDITOR’S NOTE: This report is based on information that was provided by plaintiff’s and defense counsel.

Sources

The Following People Contributed to This Page

Loyda Gomez
Written byParalegal & Office ManagerB.A.Sc., Political Science & Government, John Jay College of Criminal Justice (CUNY), 22+ years at The Orlow Firm, Bilingual: English and Spanish

Related Articles

Case Results

Case Study: Taxi Accident

Personal injury cases are very tricky cases as they involve more than just the plaintiff and the defendant. We understand the nature of these cases, as the plaintiff will surely want - and surely...

Read More
Case Results

Case Study: Wet Floor Slip and Fall

When it comes to personal property, it is the legal responsibility of the owner of the said property to ensure that its tenants are safe and sound. This is why personal damage cases that involve...

Read More

The Orlow Firm’s Results

Notable settlements and verdicts for our clients

$5,000,000

Infant Lead Poisoning - Foster Home

Infant placed in foster home with lead paint developed extremely elevated blood lead levels causing neurological problems.

Lead Poisoning
1 of 14

Prior results do not guarantee a similar outcome.

Our Reviews on Google

The Orlow Firm’s Reputation On Google

The Orlow Firm is rated 4.9/5 across all of our Google reviews (as of March 2026). Below is a small sample of what people are saying about the firm and the compassionate advocacy we provided for them.

Prior results do not guarantee a similar outcome.

My experience with the Orlow firm was phenomenal. They were very knowledgeable about my situation very caring very informative I was very comfortable with them because kept me informed every step of the way. They were very respectable non-bias of my feelings or my pain. The Orlow firm commanded excellence from the receptionist to all the office staff they never quit on me they stuck it out to the very end and I appreciated that. I thank God for this firm.

PHYLLIS HAIRSTON

There is no word to describe how happy I’am for choosing Orlow firm to defend me. From the moment I contacted the firm , I know was in good hand. I’am very satisfying with the outcome in my case. If want to win your case without fighting so hard, please contact Orlow firm.

Haoua Guira-Ouedraogo

Since I have my accident Brain Orlow and his team Been helping me every step with case They. Are concerned about client Make sure they have good access to doctors appointments And financial support For me i will hire this firm again

Rumdy Lazos

I’m very thankful because of the Orlow firm won my case , trustable , every time I had a question they would respond. Thank you lawyer Bryan for helping me with my case.

Liz Pavia

My experience from beginning to the end regarding my injury was a smooth transition. Both Adam and Brian guided me accordingly with the least amount of stress possible. Whenever I needed to speak to either of them, they were always available. The information being relayed to me by the other party was always straight forward with no uncertainties. They were honest with my settlement and what was expected. I highly recommend this practice. Everyone in the practice has always been professional and courteous. If I were to ever be in a situation again when I need to seek legal counsel for an injury I will certainly be contacting them again. Many thanks to the Orlow Firm.

Krystle Rivera

From the beginning, they showed genuine concern and work with me. They answered all my questions and addressed my worries. They were always working to get me a decent settlement. Brian, Adam and Tom are the best. I want to thank them and their team for all their help. To them it’s not business because they really showed they care.

Mirlyne Oriental

Memberships & Accolades

The Orlow Firm’s Accolades

Founded in 1982, The Orlow Firm has earned many top-level honors for its excellence, compassion, and legal excellence. These recognitions reflect our unwavering commitment to achieving justice, delivering results, and providing compassionate, personalized representation to injury victims in Queens and throughout New York City.

Lawyers.com
Super Lawyers
Justia
Martindale-Hubbell AV Rated

Our Locations

We offer free initial consultations and operate four offices across New York City for your convenience. We can go to you if you cannot come to us.

Queens Office (Main)

71-18 Main Street
Queens, NY 11367 Map

(646) 647-3398

Fax: 718-544-6485

Manhattan Office

(By appointment only)

405 Lexington Ave, 26th Floor
New York, NY 10174 Map

(646) 647-3398

Fax: 718-544-6485

Brooklyn Office

(By appointment only)

32 Court Street
Brooklyn, NY 11201 Map

(646) 647-3398

Fax: 718-544-6485

Bronx Office

(By appointment only)

903 Sheridan Avenue, 2nd Floor
Bronx, NY 10453 Map

(646) 647-3398

Fax: 718-544-6485

Request a Free Consultation

Contact Us Today

Attorney Advertising Disclaimer
Notice: The information on this website is for general information purposes only. Nothing on this site should be taken as legal advice for any individual case or situation. This information is not intended to create, and receipt or viewing does not constitute, an attorney-client relationship. Prior results do not guarantee a similar outcome. The Orlow Firm works on a contingent fee basis. A contingent basis means that our attorneys do not charge by consultation but will take a percentage on the amount recovered. This amount is usually one third of the net recovery after disbursement. This means that the cost of hiring The Orlow Firm varies based on the amount recovered.

© 2026 by The Orlow Firm. All Rights Reserved. Privacy Policy. Terms & Conditions. Sitemap.